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Financial Planning Back-Office Services

Back-office services for financial planning. Banking/Finance Award payroll, industry-specific bookkeeping, BAS and compliance.

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  1. Home
  2. Industries
  3. Professional Services
  4. Financial Planning

Applicable Award

Banking, Finance and Insurance Award 2020 / Clerks Private Sector Award 2020

Financial Planning have specific operational patterns and compliance requirements that generic bookkeeping services don't understand. You need back-office support from people who know your industry — the revenue models, the compliance landscape, the operational realities. Valont provides integrated finance, people, and technology operations built for professional services businesses like yours.

The Applicable Modern Award

Financial Planning employees are typically covered by the Banking, Finance and Insurance Award 2020 / Clerks Private Sector Award 2020.

Classification structure: Financial Planning Support Level 1–4, Admin (Clerks Award). Financial planners/advisers typically not award-covered.

Ordinary hours: 38 hours/week. Client review meetings may extend to evenings.

Penalty rates: Standard award penalties.

Key allowances: Professional development allowance

Getting award interpretation wrong creates systematic underpayment that compounds with every pay period. Our payroll specialists configure award-specific software to calculate every classification, penalty, and allowance correctly — and conduct quarterly audits to ensure ongoing compliance.

Back-Office Challenges for Financial Planning

Running financial planning means dealing with specific operational complexities that generic providers don't address:

  • Fee reconciliation — matching fees received from product providers against advised clients, ensuring no under/overpayment
  • AFSL compliance costs — compliance with financial services licensing conditions as an ongoing overhead
  • PI and cyber insurance — mandatory for AFS licensees with costs increasing annually
  • Revenue recognition across initial advice fees, ongoing service fees, and insurance commissions
  • Client file compliance — financial records supporting advice delivery obligations and audit requirements
  • Licensee reporting — meeting reporting requirements of the licensee or dealer group
  • Adviser remuneration tracking for employed advisers with mixed salary/commission structures

Industry Compliance

AFSL conditions, ASIC reporting, TPB registration (if providing tax advice), PI insurance (mandatory), FASEA education and ethical standards, and annual compliance audits.

We maintain a compliance calendar that covers both your general business obligations (BAS, STP, super, payroll tax, workers compensation) and your industry-specific requirements, ensuring nothing falls through the gap between your financial compliance and your operational compliance.

How Valont Supports Financial Planning

Finance Hub

Fee reconciliation across product providers. AFSL compliance cost tracking. Revenue recognition by fee type (initial, ongoing, insurance). Licensee reporting preparation. Adviser remuneration management. PI insurance cost tracking. Client file compliance support.

People Hub

Banking/Finance Award-compliant payroll processing through KeyPay or Employment Hero with automated award interpretation. STP reporting with every pay run. Superannuation calculation and initiation on schedule. Ongoing payroll compliance audits. HR advisory covering employment contracts, workplace policies, onboarding, and termination processes specific to the professional services sector.

Operations Hub

Managed IT support with proactive monitoring and helpdesk. Essential Eight cybersecurity implementation. Cloud platform management (Microsoft 365 or Google Workspace). Integration management between your industry-specific systems and accounting/payroll platforms.

Pricing

For a financial planning practice with 3–10 staff: Finance + People Hub $1,500–$3,000/month. This replaces the combined cost of a separate bookkeeper, payroll provider, and the owner's time spent on admin — typically 10 to 15 hours per week for a business of this size.

Fixed-fee, month-to-month, no lock-in. We retain clients through service quality, not contractual obligation.

Frequently Asked Questions

Do you specialise in financial planning?

Yes. Our team has direct experience with the Banking/Finance Award and the specific operational, financial, and compliance requirements of financial planning. We configure our services around your industry's reality rather than forcing you into a generic template.

Which award applies to my financial planning business?

Most financial planning employees are covered by the Banking, Finance and Insurance Award 2020 / Clerks Private Sector Award 2020. Financial Planning Support Level 1–4, Admin (Clerks Award). Financial planners/advisers typically not award-covered. We determine the correct award and classification for each employee during onboarding and configure payroll accordingly.

Can you integrate with our existing systems?

Yes. We integrate with the POS, rostering, and industry-specific platforms that financial planning use. The Operations Hub manages all integrations — configuration during onboarding, continuous monitoring, and issue resolution.

What if our current books are a mess?

Most financial planning come to us with some level of backlog or disorganisation. We bring your books current during onboarding at no additional cost and establish the systems and processes that keep them current going forward.

Built for Financial Planning, Not Adapted From Generic Templates

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Our Services

Integrated back-office for Financial Planning businesses.

Finance Hub

Bookkeeping
BAS & Tax
Payroll Processing
Cash Flow Forecasting
Financial Reporting
Explore Finance Hub →

People Hub

Award Compliance
HR Advisory
Onboarding
WHS & Safety
Rostering
Explore People Hub →

Operations Hub

IT Support
Cybersecurity
Cloud Systems
Process Automation
Procurement
Explore Operations Hub →

Growth Hub

Digital Marketing
SEO & Content
Lead Generation
CRM Implementation
Sales Process
Explore Growth Hub →

Ready to streamline your Financial Planning back-office?

Get a free assessment of your current back-office operations and see how Valont can help.

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