Privacy Policy

Valont Pty Ltd (ABN [ABN]) is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with us. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We collect personal information in a number of ways, including:

• •Contact Information: Name, email address, phone number, business name, and address when you contact us or request our services.
• •Business Information: Industry, number of employees, annual turnover, and business structure to help us understand your needs.
• •Usage Data: Information about how you interact with our website, including pages visited, time spent, and clicks (via cookies and analytics).
• •Tool Submissions: Information you provide when using our free tools and calculators, such as the Business Health Check.

2. How We Use Your Information

We use your personal information for the following purposes:

• •Service Delivery: To provide, maintain, and improve our advisory services and support.
• •Communication: To respond to your enquiries, send you updates about our services, and provide customer support.
• •Analytics and Insights: To understand how our services are used and to improve our website and offerings.
• •Marketing: To send you information about new services, promotions, or updates (only with your consent where required).
• •Compliance: To comply with legal obligations and to detect and prevent fraud.

3. Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with the following categories of organisations:

• •Service Providers: Third parties who assist us in delivering services (e.g., website hosting, payment processors, email providers) who are bound by confidentiality agreements.
• •Professional Advisors: If requested and with your consent, specialists you engage with through Valont's network.
• •Legal Requirement: When required by law, court order, or government authority.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• •Remember your preferences and login information
• •Analyse website traffic and usage patterns
• •Improve user experience and website functionality

You can control cookie settings through your browser. Disabling cookies may affect your ability to use some features of our website.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction, including:

• •Encrypted data transmission (SSL/TLS)
• •Secure storage with restricted access
• •Regular security assessments and updates
• •Staff training on privacy and data protection

While we strive to protect your information, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, and any transmission is at your own risk.

6. Your Rights Under the Australian Privacy Principles

Under the Privacy Act 1988 (Cth), you have the following rights:

• •Right of Access: You can request access to the personal information we hold about you.
• •Right of Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete.
• •Right to Object: You can request that we stop using your personal information for direct marketing or other purposes.
• •Right to Erasure: In certain circumstances, you can request deletion of your personal information.

To exercise these rights, please contact our Privacy Officer at privacy@valont.com.au. We will respond to your request within 30 days (or as required by law).

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which we use it. When information is no longer needed, we will securely delete or anonymise it.

8. Privacy Complaints

If you believe we have breached the Australian Privacy Principles or your privacy rights, you can lodge a complaint with us:

We will acknowledge your complaint within one business day and investigate the matter. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

OAIC Contact: www.oaic.gov.au or (02) 9290 1666

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact: