Back-office services for recruitment agencies. Clerks Award (internal) / Various Awards (placed workers) payroll, industry-specific bookkeeping, BAS and complia
Labour Hire / Clerks Private Sector Award 2020
Recruitment Agencies have specific operational patterns and compliance requirements that generic bookkeeping services don't understand. You need back-office support from people who know your industry — the revenue models, the compliance landscape, the operational realities. Valont provides integrated finance, people, and technology operations built for professional services businesses like yours.
Recruitment Agencies employees are typically covered by the Labour Hire / Clerks Private Sector Award 2020.
Classification structure: Internal: Clerical Level 1–5, Recruitment Consultant. Placed workers: covered by the award of the host employer's industry.
Ordinary hours: 38 hours/week for internal staff. Placed workers per host arrangement.
Penalty rates: Placed workers attract penalties under the host's applicable award — the agency must pay correctly.
Key allowances: Vehicle allowance, phone allowance for consultants with client-facing roles
Getting award interpretation wrong creates systematic underpayment that compounds with every pay period. Our payroll specialists configure award-specific software to calculate every classification, penalty, and allowance correctly — and conduct quarterly audits to ensure ongoing compliance.
Running recruitment agencies means dealing with specific operational complexities that generic providers don't address:
Labour hire licensing (state-based where applicable), Same Job Same Pay compliance, workers compensation across multiple industry classes, payroll tax management, and Privacy Act for candidate data.
We maintain a compliance calendar that covers both your general business obligations (BAS, STP, super, payroll tax, workers compensation) and your industry-specific requirements, ensuring nothing falls through the gap between your financial compliance and your operational compliance.
Multi-award payroll for placed workers. Margin and on-cost calculation per placement. Workers comp premium management across industry classes. Payroll tax management. Client billing and timesheet reconciliation. Permanent placement fee tracking. Same Job Same Pay compliance.
Clerks Award (internal) / Various Awards (placed workers)-compliant payroll processing through KeyPay or Employment Hero with automated award interpretation. STP reporting with every pay run. Superannuation calculation and initiation on schedule. Ongoing payroll compliance audits. HR advisory covering employment contracts, workplace policies, onboarding, and termination processes specific to the professional services sector.
Managed IT support with proactive monitoring and helpdesk. Essential Eight cybersecurity implementation. Cloud platform management (Microsoft 365 or Google Workspace). Integration management between your industry-specific systems and accounting/payroll platforms.
For a recruitment agency with 10–20 internal staff and 50–200 placed workers: Finance + People Hub $3,000–$7,000/month. This replaces the combined cost of a separate bookkeeper, payroll provider, and the owner's time spent on admin — typically 10 to 15 hours per week for a business of this size.
Fixed-fee, month-to-month, no lock-in. We retain clients through service quality, not contractual obligation.
Yes. Our team has direct experience with the Clerks Award (internal) / Various Awards (placed workers) and the specific operational, financial, and compliance requirements of recruitment agencies. We configure our services around your industry's reality rather than forcing you into a generic template.
Most recruitment agencies employees are covered by the Labour Hire / Clerks Private Sector Award 2020. Internal: Clerical Level 1–5, Recruitment Consultant. Placed workers: covered by the award of the host employer's industry. We determine the correct award and classification for each employee during onboarding and configure payroll accordingly.
Yes. We integrate with the POS, rostering, and industry-specific platforms that recruitment agencies use. The Operations Hub manages all integrations — configuration during onboarding, continuous monitoring, and issue resolution.
Most recruitment agencies come to us with some level of backlog or disorganisation. We bring your books current during onboarding at no additional cost and establish the systems and processes that keep them current going forward.
Our Services
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