Rostering management across multiple locations: coordinating demand, sharing staff resources, managing transfers, and optimizing labour allocation across the business.
The Challenge
Each site rosters independently, leading to inefficiency and over-hiring
One site is understaffed while another is over-staffed (no flexibility)
No coordinated view of labour available across the business
Staff don't want to transfer between sites, creating inflexibility
No clear process for managing inter-site transfers
What's Included
Analysis of demand at each location: hours needed, peak periods, staffing levels required.
Mapping of labour resources across locations: permanent staff per site, flexible staff available.
System for creating rosters across all locations with visibility of resource availability and flexibility.
Process for managing staff transfers between sites: communication, timing, cost implications.
Policy for managing travel time and costs for multi-site staff.
Process for coordinating staffing across locations: communication between sites, decision-making on allocations.
Why It Matters
Multi-site businesses can optimize labour cost and service through coordinated rostering. Rather than each site rostering independently, a coordinated approach views the business as one labour pool. Demand at one site can be met by flexible staff or transfers from another site. This reduces overtime, understaffing, and unnecessary hiring. It requires good systems and communication between sites, but pays off through efficiency and flexibility.
Efficient labour utilization across locations
Flexibility to move staff between sites to match demand
Reduced overtime and understaffing through resource flexibility
Lower total labour cost through centralized optimization
Coordinated service delivery across all locations
Better resource planning across the business
The Process
Demand analysed for each location: hours needed, staff required per site
Centralized view of labour availability: where staff are, their skills, availability
Roster created with flexibility: some staff allocated to specific sites, some flexible
Transfers managed: moving staff between sites as demand changes
Travel costs considered: if transfers involve travel, balance cost of transfer vs. cost of local hiring
Coordination systems: communication between sites about roster changes and staff transfers
Best For
Growing multi-site businesses wanting to optimize labour across locations
Franchises or chains wanting coordinated rostering across franchisees/stores
Businesses with seasonal demand variations across sites
Organisations wanting to reduce labour cost through resource flexibility
Complementary Services
Data-driven rostering that aligns staffing levels to actual demand: analysing demand patterns, forecasting staffing needs, creating rosters that match demand, and avoiding over-or under-staffing.
Labour cost analysis and modelling: understanding your labour cost drivers, testing roster scenarios, predicting cost impacts, and optimising cost-to-service ratio.
Comprehensive workplace policies tailored to your business size and industry, covering everything from code of conduct to social media use. All policies comply with the Fair Work Act, your relevant Modern Award, and Australian employment law.
FAQ
Analyse demand at each site. Allocate permanent or regular staff to each site. Keep some flexible staff who can move between sites as demand changes.
Depends on their contract. If contract says they work at a specific site, moving them without agreement could be a contract breach. Better to have flexible contracts or discuss moves with staff.
Include travel time in pay if it's significant. Some employers provide travel allowances. Clarify in contracts how travel time and costs are handled.
Have flexibility: flexible staff available, ability to call in casuals, or partner with other businesses for temporary cover.
Centralized system or process: all rosters in one place, accessible to each location. Clear communication about transfers and changes.
Can't find the answer you're looking for? Get in touch
We can help you implement multi-site coordination and start seeing results. Book a consultation to discuss your specific needs and explore how this service can transform your business.